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Terms & Conditions

Billing Related –

    • The rates given are net rates and exclusive of Parking, Entry Fees, Other Taxes & Duties, other State Taxes etc. and all such extras will be charged at actual.
    • The above tariff is exclusive of presently applicable Service Tax @ 6.00%.
    • Short Local trip can be booked only between 8 am to 8 pm and only for transfers. i. e. Airport / Railway Station to hotel and vice versa.
    • In case of short local trip, if usage exceeds 04 Hrs. full day local trip charges will be applicable.
    • Hrs. & Kms will be calculated from our office to office.
    • A fraction of an hour will be charged as ‘One Hour’.
    • Billing or calculations are done on per ‘Calendar Day’ basis.
    • In case, the outstation duty is finished in the midnight (i. e. after 00:00), Rs.300/- per hour will be additionally charged.
    • Similarly for Goa trips Driver Allowance Rs.300/- per day is applicable in addition to Rs.200/- Night Hault charges.
    • For 13 Seater & above vehicles Mumbai & Mahabaleshwar one day return trips, package rates will be applicable. In case of more than one day trip, outstation trip rates will be applicable.
    • In case of drop / pickup trips toll will be charged for the both ways. Standard return Kms will also be added to the actual Kms.
    • In case vehicle has been hired for outstation duty, it should not be used for local trips, before or after the outstation duty. Any such use will attract local usage charges in addition to outstations charges.
    • We do not charge extra for use of AC. AC of the vehicle is complementary except for non AC vehicles mentioned separately. But please be noted that the use of AC in idle condition of the vehicle is not allowed. If AC is used while the vehicle is in idle condition, Rs.300/- per hour will be charged extra.
    • Vehicle used beyond Pune District would be treated as outstation duty and charged accordingly.
    • Journey to Panvel, New Mumbai is treated at par with trips to Mumbai & Mumbai one day return package rates will be applicable. If trip is for more than one day then, outstation trip rates will be applicable.

Policies Related –

    • All other vehicles & their tariff will be made available on demand.
    • Photos shown in quotations, emails are indicative to get overall idea of the vehicle and the same will be provided as per the availability.
    • Gratuities to the drivers are at customer’s discretion.
    • In Mahabaleshwar, Konkan & other hilly tourist spots, Travellers / Buses may not be taken to every point due to narrow roads / thick plants on both the sides of the roads which may cause damage to window glasses / roof top AC unit / vehicle body. In this regard driver’s rational decision will be final.
    • The company accepts no responsibility for delays however caused due to unavoidable circumstances.
    • All vehicles have passenger capacity determined by RTO. Extra passenger should not be accommodated including children. Any default in this regard causing penalties shall be borne by the passenger.
    • As per RTO rule, filming on glasses / curtains on the windows is now banned. In case of customer insisting on use of curtains on windows, the consequential penalties & fines will be solely borne by client.
    • In case of urgent bookings if type of vehicle desired / required is unavailable then the next available vehicle of the upgraded type will be provided & rates of the upgraded vehicle will be applicable.
    • For Tempo Travellers & Buses 50% advance will be required for booking confirmation.

    • The carriage of animals / pets may be allowed, subject to prior request & approval from us. The company reserves the right of refusal.
    • A reasonable amount of luggage is allowed, but luggage which, in the opinion of the driver, is amounting to excessive weight, may not be carried. Similarly carrying of any type of hazardous material is also not allowed.
    • Activities like smoking, chewing of tobacco, carrying & consuming alcohol etc. in the hired vehicle are strictly prohibited.
    • The company accepts no responsibility for any loss or damage to luggage or any other item; however such losses or damages may be caused.
    • All cars are comprehensively insured including 3rd party cover. Claims, if any will be as per existing laws in India & policies of the concerned insurance company.
    • All our rates are subject to change without prior notice.
    • All our transactions are subject to Pune Jurisdiction.

Cancellation Policy –

    • SUV / MUV vehicles – Cancellations before 24 hours from the reporting time will attract 25% of the trip amount as cancellation charges. After that 50% cancellation charges will be applicable.
    • TTs / Buses / Coaches – Confirmed bookings if cancelled before 7 days from the journey date, 25% of the trip amount will be charged as cancellation, if cancelled before 2 days from the journey date, 50% cancellation charges would apply. And bookings cancelled after that 100% of the trip amount will be charged as cancellation charges.